Frequently Asked Questions

If you have a question that is not answered here, please contact us.

What are the Big Five and will I see them?

The Big Five (or Big 5) were traditionally considered to be the five most dangerous animals to hunt in Africa. Today, they are among the five most popular animals tourists wish to see in Africa - the lion, the elephant, the rhino, the buffalo and the leopard. 

Our advice is to not only focus on the Big Five during your safari. There are so many other animals and exciting things to see, that a drive on which you see none of the Big Five can still be one of the most interesting game drives!

What currency should I bring?
The currency in Uganda is the Shillings(UGX) If you're travelling in Uganda, the most useful currency to have with you is Shillings or US Dollars (US$). However, you shouldn't need to carry a lot of cash around with you as most places accept credit cards . You can exchange money easily at any bank in Uganda. There is also a widespread network of ATMs at the airport, most shopping centres where you can withdraw cash.

Can I use my ATM card or credit card in Uganda?
Only a few banks accept ATM cards or Visa credit cards for money withdrawal in Uganda. While you can withdraw a limited amount of cash per day from ATM machines in Kampala, there are very few opportunities to withdraw cash once you are on safari in Uganda.

We therefore advise you to bring cash and have money changed upon arrival in Kampala. US dollars, British pounds and Euros are easy to change. However, for some expenses, like the payment of a tourist visa at the airport/border, it is easier to have dollars available. It is often possible to pay for tourist activities with US dollars.

Is it safe to visit Uganda?
Yes! We've been running safaris in Uganda for over 5 years and we've never had any incidents or problems with crime. However, crime is a worldwide phenomenon and the key is to use common sense and avoid any dangerous situations or known high-risk areas.

At Floras Fauna Safaris, the safety of our guests is paramount. We'd never recommend a destination or activity where you'd be remotely at risk. We consider Uganda to be a safe tourist destination - and welcome millions of tourists every year to our country (often returnees).

Do I need to bring a travel adapter?
Uganda and its neighboring countries have 220V power. It is always best to bring your own travel adapter, in case. Have a look at Amazon's Universal Travel Plug for East Africa  and International Electrical Supplies' travel adapters for details of various adapters.

I have limited time available. What can we all see or do in this time?
Each destination has a range of available activities. We can send you a list of things to do in Uganda

While on safari in the Game Parks , the main activity is game viewing, either by vehicle, by boat or on foot. Other activities at certain lodges include star gazing, birding, guided interpretive bush walks, spa and beauty treatments, working out in the gym, games rooms, reading.

The activities you can do will depend on your choice of lodge, interests, available time, and budget.

What do you recommend for a honeymoon destination?
With so many options on offer, how do you know which lodge(s) and destinations are the most 'romantic' for that special time away together? That's where you can rely on our expert destination knowldege. We'll be happy to help you plan the most memorable honeymoon as we've personally visited all the lodges and destinations and have a good 'feel' for which ones will make you feel especially pampered and taken care of during this wonderful time in your life.

Should I be worried about malaria?
You do not need to be worried about malaria, just informed. The risk of malaria should not stop you from going on safari - malaria is preventable and treatable. The only people who should perhaps avoid malaria areas are pregnant women, small children and those with a compromised immune system, e.g. no spleen. And there are several exciting malaria-free safari options available - see malari information page link below.

We recommend that you take anti-malarial prophylactic medication as prescribed by your doctor or travel clinic, before travelling to Africa. See the most up-to-date medications on the South African Travel Clinic site.

Preventing mosquito bites is important, so remember to bring insect repellant. Most (but not all) game lodges and safari camps have mosquito nets hanging over the bed,. Electric fans and air-conditioning are also very effective to keep mosquitos away.

When and how should I book flights?
A number of international airlines fly to Uganda – these include – Brussels Airlines, KLM, as well as Turkish Airlines, all of which fly to Entebbe. International carriers from Europe connect with most North American carriers. Other African Airlines include: Ethiopian Airlines, Kenya Airways, Egypt air and South African Airways. From the Middle East and South East Asia, check with Emirates or Qatar Air We recommend that, if possible, your flights are booked after your itinerary is planned, which gives you a good deal more flexibility.

Should you require local flights, we will specify exactly which flights you need and direct you to the airline's website, where you can book them direct. You may also be able to secure a better rate by booking directly on the internet. Alternatively, we can refer you to our reliable Travel Consultants who will gladly assist you with these. If you need assistance with booking flights, please let us know.

Why Are Some Safaris Cheaper Than Yours?
We are often asked why there are some safaris and tours advertised cheaper than ours. But while it's a good idea to shop around and compare quotes, cheaper is not always the best option. If you find something cheaper than what we've offered you, please ask our advice first before you book - without obligation. Firstly, you need to be sure you're comparing apples with apples; it may be cheaper for all the wrong reasons. The cost of a tour is influenced by the choice of accommodation, the location and duration of game drives, the quality of the guide and many other factors. For most of us, a safari is a once-in-a-lifetime experience. We want you to have the best possible safari for your time and money.

What should I tip in Uganda?
How much to tip in Uganda depends entirely on your level of satisfaction of course, but even a small tip to show your gratitude will be highly appreciated. You might consider USD10 per day if you are happy with the service of your safari guide

What kind of vehicle will I travel in?
All our safaris we use 4WD land cruisers and for group tours we go for 4WD minibuses (carry up to nine passengers) with pop-up tops to allow game viewing for travelers during game drives.  Small group safaris (three or less) can travel in 4WD land cruiser. Lager groups of twelve and more people who would like to travel in one vehicle are offered 25-29 seat Coaster buses that have approximately 16 window seats. Overland trucks and fourteen seater minibuses are available on request. But safari Vehicle will totally depend on clients choice of vehicle.

Dressing code for gorilla tracking
Mountain gorilla trekking adventure can be wet and hot work. Hence the need to carry both a waterproof jackets and a backpack to hold essentials like binoculars and cameras. Trekking can some times be through thick vegetation with thorns and climbing steep terrain. It’s advised to have good hiking shoes, long trousers, long sleeved shirts, sun cream, sun glasses, gloves, walking stick and a hat.

Do the drivers speak English?
Yes, all our guides / drivers speak English but can also give you another language speaking guide depending on request from the travellers who may not understand English. Its very advisable for the travel to inform us in advance for any language comfortable with on your safari.

Let us know what your game viewing expectations are, and we will recommend the best possible destination.